Shipping & Return

NATUREST™ offers free standard U.S shipping on every order. The shipping process takes between 3-5 days within the United States. 10 - 15 days in Europe. 21 - 30 days for the rest of the world. 
Our products will be delivered using a trackable and secure method. Whatever product you order, you can rest assured that you will receive it on time. With NATUREST™ you will not only save on shipping costs, but you are also guaranteed to receive the products in their best conditions.
If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you a return, refund or exchange. A Return Merchandise Authorization (RMA) for identification must be requested by contacting us via phone or email. We will acknowledge receipt of your request and advise you on the proper procedure to return the goods to us. 
If something is faulty, incorrectly described or different from the sample shown, you may opt for a full refund or replacement. We would recommend that you send us a clear photo of the damaged item or the shipping mistake and proof of your order. 
You can only cancel an order within 24 hours of placing it.
To request an order cancellation, contact us via the website. We will proceed by giving you our email address to contact us and phone number. You can contact us using the email provided or give us a call.